Start By Helping: When in doubt, we will default to helping. That means we help each other. That means we go out of our way to help our clients.
Willingness to roll up sleeves We won’t just sit around and theorize. We focus on ideation and strategy that will result in action. We know our customers have a million things on their plate. They don’t need someone that lumps on more without owning deliverables. We will own the process, the strategy, and follow through.
Address challenging topics head on Everyone in the revenue org is better when we put the hard topics on the table and talk about them. We won’t shy away from feedback, the tough blockers, or the conflicts with peers, teammates, or customers. We know scaling a company is hard, and these hard conversations are often the ones people grow from the most—both our team and our clients.
Highly focused billable time Every dollar start-ups and scale-ups invested in us could easily go elsewhere. We promise to maximize our billable hours for our customers. We will stay focused when working for our customers and bill truthfully.
Speed to value We commit to using agile and MVP methodologies whenever possible. We will think big and execute in MVP. That means we will find ways to implement change in the short term while working towards a more significant and strategic impact.
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